Below I will try and explain why we run two different pricing models for our clients.

PAYG is hardly a new concept with Virgin making the concept really famous when they entered the mobile phone market. For the telephone answering service industry it is though something relatively new, and is threatening to the traditional method of [...]

No, not the terrible comedy with Billy Crystal and De Niro (he should really stick with drama and action) but a new feature in the portal for pureJAM and Answer.co.uk clients.

It’s a simple summary of your call data and looks a bit like this:

It hopefully doesn’t need any explanation. To see your message analytics, click [...]

I was recently speaking with Matthew Purser who is renowned in networking circles as a bit of web stuff guru. I have to admit I never get bored hearing his thoughts on the Answer.co.uk service – checkout the video testimonial below Matthew kindly gave us a while back.

Anyway back to our conversation and it was [...]

A marketing strategy for our company over the past few months has been our referral links automatically provided for anyone who signs up to answer or pureJAM.

The idea is to give those clients the opportunity to earn 5% of all payments made whoever they have referred. It’s proved very effective so far for both us [...]

So a few months ago I was sitting in Nandos, Borehamwood discussing www.answer.co.uk, with Brian – and mulling over a few ideas, including taking the PAYG concept which has proved popular since launching two years ago abroad – in particular America.

The question was would there be a chance to launch the service totally on [...]

One of the biggest challenges facing any telephone answering service will be to know exactly how the client wants their calls handled and what their current movements are.

In today’s fast paced world it can be difficult to remember to call your answering service, tell them how they want calls answered and if necessary what you [...]

So I just stumbled upon (again) a really neat feature in our system – okay it was designed in 2008 – and just like all the main television series, latest phones , it can take me a few years to catch up with the rest of the world.

Its really simple but anyone who has entered [...]

JAM have teamed up with SupercarExperiences.com to run a fantastic competition between now and the end of August with a top prize of free rental of an Aston Martin V8 Vantage for three days.

Anyone can enter but to do so you will need your unique referral links. If you are not a client of answer [...]

If you have come from our Aston Martin Competition post, the following will hopefully set you on your way to having a great chance of winning.

Since we introduced the referral program, clients have used a number of different ways to promote our service and gain sign-ups.

Some ideas can be found below

Email your clients, chances are [...]